Support at Home

Government-subsidised aged care designed to help you stay independent, active and connected in your own home.

Why Support at Home Matters

We know older Australians want to improve their physical, social, and emotional wellbeing, and remain living at home where possible. Support at Home was created in response to the Royal Commission into Aged Care Quality and Safety to bring together in-home aged care programs and create a more equitable, accessible system.

The Royal Commission's Vision

  • Create a more equitable system for all older Australians
  • Improve access to services, assistive technology, and home modifications
  • Help older people stay active, healthy, and socially connected to their communities

Support At Home

November 1, 2025

Support at Home Launch: Replaced the Home Care Packages Program and Short-Term Restorative Care Programme.

Support at Home information and individual funding arrangements can change. My Aged Care can provide current guidance for your circumstances.

Funding at a glance

Ongoing and short-term funding

Your aged care assessment determines the funding and services you may be approved for. The pathways below are designed for different needs and may sit alongside ongoing Support at Home services.

AT-HM funding

Assistive Technology and Home Modifications funding is separately assessed for products, equipment or home changes that help you live safely and independently at home.

STRC funding

The former Short-Term Restorative Care programme is now the Restorative Care Pathway: short-term, coordinated nursing and allied health support to help you regain function and independence.

End-of-Life Pathway

Additional short-term care for people who want to remain at home in their last 3 months of life. A high-priority assessment may be available, including for people not already receiving Support at Home.

Levels 1–8 funding classifications

Your classification is set through assessment. Higher classifications reflect higher assessed ongoing care needs.

Current government funding details

Level 1

$11,010/year

Level 2

$16,451/year

Level 3

$22,537/year

Level 4

$30,469/year

Level 5

$40,730/year

Level 6

$49,365/year

Level 7

$59,660/year

Level 8

$80,137/year

Amounts are annual ongoing-service budgets published by the Australian Government as at 1 July 2026, including 10% for care management. They are indexed and may change; your approval letter confirms your individual funding.

How Contributions Work

Contribution rates are based on your income and assets, and vary by the type of services you receive. Your contribution is a percentage of the service cost; the Australian Government pays the remaining amount as a subsidy to the registered provider.

Funding, contribution rates and program rules can change. For official eligibility and contribution information, visit My Aged Care. For Fambulcare service information and current rates, see our pricing page.

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Clinical Supports

No Participant Contribution

Approved nursing and allied health services do not attract a participant contribution under Support at Home.

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Personal Care

Contribution Change from 1 October 2026

Personal care may attract a contribution until 30 September 2026. From 1 October 2026, approved personal care will be fully funded when it is in your support plan and sufficient funding is available.

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Independence & Everyday Living

Contributions May Apply

Contributions may continue to apply to independence and everyday living services, such as domestic assistance and gardening, depending on your circumstances.

The Contribution Formula

You pay: A percentage of the cost (based on your income and assets)

Government pays: The remainder as a subsidy to the provider

This means your dollar amount is set by the percentage, and the government makes up the difference.

Personal Care Contribution Changes

Personal care may attract a contribution until 30 September 2026. From 1 October 2026, approved personal care services will be fully funded where personal care is included in your support plan and sufficient Support at Home funding is available.

For current government guidance, visit My Aged Care’s personal care contribution update.

How to Get Started

1

Contact My Aged Care

Call 1800 200 422 or visit myagedcare.gov.au to arrange an assessment. They'll determine your eligibility and funding level.

2

Receive Your Approval

Once approved, you'll receive details about your funding level and how to access services.

3

Choose your service arrangement

Once your funding details are available, contact Fambulcare to discuss local service availability and the practical support you are looking for.

4

Start Your Support

Once your arrangement and local availability are confirmed, we work toward a suitable worker match and an agreed start of services.

Common Questions

Everything you need to know about Support at Home

Ready to Learn More?

Fambulcare is here to help you navigate Support at Home and access the services you need to stay independent and connected.