Support at Home guide
A clear guide to funding, services, contributions and the practical next steps for support at home.
Program overview
Support at Home is the Australian Government’s government-subsidised aged-care program for eligible older people who need support to keep living at home. It started on 1 November 2025, replacing the Home Care Packages Program and the Short-Term Restorative Care Programme.
Your aged-care assessment, approval letter and support plan guide the services and funding you can use. When funding becomes available, you can discuss a mix of approved services with your chosen provider.
Funding & services
Your assessment determines your ongoing classification and any short-term pathway approval. Your approval letter confirms your individual services and funding.
If you are approved for ongoing Support at Home services, you are assigned one of 8 funding classifications. These classifications include funding for care management and reflect your assessed care needs.
Current government funding detailsSupport at Home also offers short-term pathways for restorative care, home changes and end-of-life support.
Short-term, coordinated allied health and/or nursing services that can help you regain function and stay independent.
Official pathway informationUpfront funding for assessed products, equipment and home modifications that can make your home safer or more accessible.
Official pathway informationAdditional short-term support for people who want to remain at home in their last 3 months of life.
Official pathway informationHigher classifications reflect higher assessed ongoing care needs.
Annual amounts
Level 1
$11,010/year
Level 2
$16,451/year
Level 3
$22,537/year
Level 4
$30,469/year
Level 5
$40,730/year
Level 6
$49,365/year
Level 7
$59,660/year
Level 8
$80,137/year
Amounts are annual ongoing-service budgets published by the Australian Government as at 1 July 2026, including 10% for care management. They are indexed and may change; your approval letter confirms your individual funding.
Support at Home can include clinical supports such as nursing, occupational therapy and podiatry; independence services such as transport, respite and social support; and everyday living services such as cleaning, gardening, shopping and meal preparation.
Fambulcare can discuss practical in-home support including personal care, domestic assistance, social support, transport, gardening and home maintenance, and coordination of qualified allied health options. The approved service scope and local availability are confirmed before services are arranged.
Contributions & your budget
Providers set their own prices. Your individual contribution can depend on the service type, your income and assets, and your assessment outcome. You only contribute toward services you receive.
Approved nursing and allied health services do not attract a participant contribution under Support at Home.
Personal care may attract a contribution until 30 September 2026. From 1 October 2026, approved personal care services also have no out-of-pocket contribution when it is included in your support plan and sufficient funding is available.
Contributions may apply to independence and everyday living services, depending on your circumstances.
Your budget pays for the approved services you need. It includes government funding and any applicable contribution. Prices for services and care management come from your quarterly budget, so reviewing your service mix and invoices can help you understand how your funding is being used.
Explore Fambulcare pricing and budget toolsMy Aged Care’s fee estimator can help you understand possible contributions. It is an estimate only; Services Australia or the Department of Veterans’ Affairs confirms your assessed rates.
Open the official fee estimatorHow to get started
Call 1800 200 422 or visit myagedcare.gov.au to arrange an aged-care assessment.
Your approval letter explains the services and funding you are approved for.
When funding is available, talk with a provider about your approved services, needs and budget.
Agree the service details, schedule and price before support begins.
Resources
Use official guidance for your assessment, funding and contribution questions. Use Fambulcare resources for our local services and published pricing.
My Aged Care’s current Support at Home program guide.
Open My Aged CareOfficial guidance on budgets, prices and individual contributions.
Open cost guidancePublished Fambulcare service information and a private, no-details budget planner.
Explore pricing toolsWorking together
Fambulcare delivers home and community support services through an associated-provider arrangement with Trilogy Care, where applicable. Trilogy Care is the registered provider responsible for its relevant Support at Home funding and provider obligations.
Fambulcare focuses on delivering personalised services and supporting clients with their day-to-day care needs.
Services are subject to approved care arrangements, available funding and applicable agreements.
Frequently asked questions
Clear answers to common questions about assessment, costs, funding, services and provider choices.
Fambulcare can discuss practical services, local availability and the next suitable step for your arrangement.